How can we encourage employees to share expertise with their colleagues?


Client: The Pew Charitable Trusts

How do we more effectively share knowledge about the types of charitable grant programs that achieve measurable results?


  • As one of the largest charitable foundations in the U.S., Pew makes thousands of grants to nonprofit organizations each year.  Pew applies a rigorous, analytical approach to measure the effectiveness of these grant programs.
  • We developed recommendations to help their grant makers more effectively share information about which types of grant programs work, and which ones don’t.
  • The resulting in-house knowledge management “department” helps grant makers better collect, catalogue, access, and utilize information about grant program effectiveness.
  • Because it’s easier for grant makers to share what they know, the organization is better able to exploit its deep expertise in strategic philanthropy.

Thousands of nonprofit grant recipients have boosted their results by adopting strategies and tactics that have proven effective in advancing various social goals.